APARTMATIC
SIGN UP LOG IN

Privacy Policy

Last updated: February 23, 2026

1. Introduction

Apartmatic (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management platform at app.apartmatic.com (the “Service”).

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us when you:

  • Register for an account
  • Use the Service
  • Contact our support team
  • Subscribe to our newsletter or marketing communications

This information may include:

  • Name, email address, phone number
  • Property addresses and details
  • Payment information (processed securely by our payment processor)
  • Communications between you and other users of the Service
  • Documents and files you upload (warranties, receipts, photos, etc.)

2.2 Automatically Collected Information

When you access the Service, we may automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Pages you visit and features you use
  • Time and date of your visits
  • Referring website addresses

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve the Service
  • Process your transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Send you marketing and promotional communications (with your consent)
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. How We Share Your Information

We may share your information in the following situations:

4.1 With Other Users

When you share a property with other users (such as landlords sharing with tenants, or property managers with owners), those users will have access to information relevant to that property according to the permissions you or the property owner has set.

4.2 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.3 For Legal Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5. Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable.

Your data is encrypted in transit using SSL/TLS encryption. Files and sensitive documents are stored in private, access-controlled storage systems.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you wish to delete your account or request that we no longer use your information, please contact us at [email protected].

After you cancel your subscription, we will retain your data for 30 days to allow you to reactivate your account. After 30 days, your data will be permanently deleted from our systems.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request copies of your personal information
  • Correction: You can request that we correct inaccurate information
  • Deletion: You can request that we delete your personal information
  • Data Portability: You can request a copy of your data in a structured format
  • Opt-out: You can opt-out of marketing communications at any time

To exercise these rights, please contact us at [email protected].

8. Children’s Privacy

Our Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of every website you visit.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.

We do not sell your personal information.

13. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

This Privacy Policy was last updated on February 23, 2026. We encourage you to review this Privacy Policy periodically for any changes.